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Laptop no longer reads data CDs, but plays DVDs
Posted: Wed 2008 Feb 06 20:42 EST
by Mosh
So yeah. If I try to run a data CD, my laptop thinks there is nothing in the drive. If I try to play a DVD though, it works just fine. All one drive, DVD-ROM.
This laptop has never been dropped so I am wondering if the CD read part quit working, or if it is something in the programming.
Re: Laptop no longer reads data CDs, but plays DVDs
Posted: Wed 2008 Feb 06 20:51 EST
by 3
has that data cd ever work in your laptop b4?
Re: Laptop no longer reads data CDs, but plays DVDs
Posted: Wed 2008 Feb 06 20:57 EST
by 3
did you install or update any new burning cd software lately?
Re: Laptop no longer reads data CDs, but plays DVDs
Posted: Wed 2008 Feb 06 21:00 EST
by 3
do you get any error msgs after putting data cd in?
Re: Laptop no longer reads data CDs, but plays DVDs
Posted: Wed 2008 Feb 06 21:01 EST
by 3
Try booting in SAFE Mode, and see if Windows in Safe Mode CAN read the CD drive
Re: Laptop no longer reads data CDs, but plays DVDs
Posted: Wed 2008 Feb 06 21:02 EST
by Mosh
3 wrote:has that data cd ever work in your laptop b4?
Never tried it, but no other data CDs work.
3 wrote:did you install or update any new bruning cd software lately?
no
3 wrote:do you get any error msgs after putting data cd in?
No, it acts like the CD isn't even there.
- On the left is when a DVD movie is in the drive. On the right is when a data CD is in it.
- issue.JPG (98.29 KiB) Viewed 3165 times
Re: Laptop no longer reads data CDs, but plays DVDs
Posted: Wed 2008 Feb 06 21:09 EST
by 3
are the data cd, cdrs that was copied? or is it retail cd that purchase from stores?
Re: Laptop no longer reads data CDs, but plays DVDs
Posted: Wed 2008 Feb 06 21:16 EST
by Mosh
3 wrote:Try booting in SAFE Mode, and see if Windows in Safe Mode CAN read the CD drive
So how do you boot into safe mode? >.>
Re: Laptop no longer reads data CDs, but plays DVDs
Posted: Wed 2008 Feb 06 21:22 EST
by 3
when laptop starts press F8...
some laptop is F5 or F7 usually its F8
Re: Laptop no longer reads data CDs, but plays DVDs
Posted: Wed 2008 Feb 06 21:34 EST
by 3
Check you dvd/cd-rw drive properties tab, and check properties/recording to see if it has any options about allow cd burning on this drive? Make sure its checked.
Re: Laptop no longer reads data CDs, but plays DVDs
Posted: Wed 2008 Feb 06 21:47 EST
by RedIce
Post pigs, I know you wana help, Mr. Help Desk
Re: Laptop no longer reads data CDs, but plays DVDs
Posted: Wed 2008 Feb 06 22:12 EST
by 3
pf is buys meriting I am sure when hes free he will say a word or two.
Re: Laptop no longer reads data CDs, but plays DVDs
Posted: Wed 2008 Feb 06 22:37 EST
by Kirakun
It's hardware issue. I have a DVD Burner that no longer reads plain CDs. Why? no idea. As for firmware, the update did nothing either.
Re: Laptop no longer reads data CDs, but plays DVDs
Posted: Wed 2008 Feb 06 22:46 EST
by Mosh
tried safe mode, tried diagnostics, nada
Kirakun wrote:It's hardware issue. I have a DVD Burner that no longer reads plain CDs. Why? no idea. As for firmware, the update did nothing either.
boo!
Re: Laptop no longer reads data CDs, but plays DVDs
Posted: Thu 2008 Feb 07 11:48 EST
by 3
Kirakun wrote:It's hardware issue. I have a DVD Burner that no longer reads plain CDs. Why? no idea. As for firmware, the update did nothing either.
too much action inside your trousers
and yeah if in safemode still can't read, pretty much a bsod drive about to totally die.
Check manuf for warranty on laptop.